Because many workers use personal devices rather than company-owned computers at home-and use those devices to periodically connect to nonwork websites during the day-organizations need to be aware of the legal implications of using monitoring technologies with remote workers.Įxperts also say being transparent about the use of such monitoring tools not only is essential to avoiding legal pitfalls, it's also key to building trust in the workforce around privacy issues.ĭuring the past six weeks, almost 20 percent of organizations purchased some form of software or technology designed to track and monitor remote employees, according to data from Gartner, a research and advisory firm in Arlington, Va. These tools perform tasks like tracking keystrokes, measuring employees' active and idle time in key applications and websites, enforcing data security policies, and even taking photos to see whether workers are sitting at their laptops at home.īut these tools aren't without legal risks. Employers are keeping an eye on their workers at home through use of remote monitoring technologies.
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